Our Proven Delivery Framework
Applied Across All Six Service Segments: No matter which service you engage—whether ISO certification, PDPA advisory, or Section 17A compliance—Puncak Nilam applies a consistent, structured approach to ensure clarity, relevance, and results.
Our common elements include:
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Legal, Contractual & Regulatory Mapping
We identify all applicable laws, standards, and obligations relevant to your industry and operational scope. -
Policy & Procedure Development
We draft and refine documentation that reflects your actual workflows while meeting compliance and audit requirements. -
Full Management System Documentation
We produce complete, tailored documentation sets—manuals, registers, SOPs—aligned with your sector and certification goals. -
Training, Coaching & Internal Capability
We build internal capability through proactive coaching for your key personnel. This includes specialized training for your internal auditors to conduct effective reviews, ensuring the team understands, owns, and sustains the system. -
End-to-End Certification Support
We guide you through every step of the certification or compliance process—from readiness to audit and beyond. -
Project Management (Optional)
For larger engagements, we provide structured oversight to manage timelines, deliverables, and stakeholder alignment. -
Standards & Regulatory Updates
We keep you informed of changes to relevant standards and help you adapt your systems accordingly.
Our services may be itemized according to your needs
- Legal, contractual and regulatory requirements
- Develop and write the relevant policies and procedures
- Assist you to produce full Management System documentations specific to your industry needs
- Proactive train and coach your key personnels
- Coach and train your internal auditors
- Assist you 100% of the way the certification process
- Provide project management services when required
- Keep you up to date with changes to the Management Standards
If you wish to gain ISO certification for your organisation or are looking to transition to the new standards, get in touch with us.
. We offer a complimentary visit or an initial consultation for you to explore how these solutions may be of help or service to you.
Categories of Services
ISO Certification & Advisory
We begin with a tailored ISO gap assessment to benchmark your current practices against certification requirements—ensuring a smooth, audit-ready journey.
Risk, Compliance & Governance Solutions
Our governance diagnostics include gap assessments of board oversight, risk and compliance frameworks, and internal controls to identify strategic and operational blind spots.
Anti-Bribery & Section 17A Compliance
We conduct Section 17A readiness assessments to evaluate your adequate procedures, policy coverage, and training effectiveness.
Business Continuity & Cybersecurity
Our BCP and cybersecurity gap assessments help you test resilience, identify vulnerabilities, and prioritize response capabilities.”
PDPA Compliance & Advisory
Whether it is ISO3100, ISO27001, ISO22301 etc and our knowledge of the regulatory landscape, we are able to perform compliance-related ad-hoc reviews and/or special projects.
Training & Capacity Building
We offer pre-training diagnostics to assess awareness levels and post-training gap reviews to measure impact and retention.